A legal disclaimer

The Happy Pack Dog Care & Boarding, LLC

Last Updated: September 2026

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At The Happy Pack, your privacy matters to us. When you trust us with information about you and your dog, we want you to feel comfortable knowing how that information is used and protected.

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Information We Collect

When you contact us, complete an intake form, request or make a booking, or otherwise use our website, we may collect information such as your:

• Name

• Email address

• Phone number

• Address or other contact information

• Booking and service information

• Pet's name, age, breed, feeding instructions, medications, allergies, behavior, routines and other care information you choose to provide

• Emergency contact information

• Payment and transaction information

• Communications with The Happy Pack

We may also receive basic technical information when you visit our website, such as your device or browser information and information collected through cookies.

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How We Use Your Information

We use your information primarily to provide safe, personalized care for your dog and to operate The Happy Pack.

This may include communicating with you about your pet, managing bookings and payments, maintaining pet-care records, responding to questions, sending service-related updates, improving our website and services, and meeting applicable legal or business requirements.

We do not sell your personal information.

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Pet Information & Photos

Information you provide about your pet is used to help us understand their needs and provide appropriate care.

We may take photos or videos of dogs while they are in our care. Photos or videos will only be used on The Happy Pack website, social media or promotional materials when you have given us permission to do so.

You may change your photo permission at any time by contacting us.

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How Your Information Is Stored

Our website is hosted through Wix. Information submitted through our website may therefore be stored and processed through Wix's systems and services.

We may also use trusted service providers for functions such as booking, payment processing, communications and website operation. These providers may process information as necessary to provide their services.

We take reasonable steps to protect the personal information entrusted to us, but no online system or method of electronic storage can be guaranteed to be completely secure.

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Payment Information

If you make a payment through our website or another payment provider, your payment information may be processed directly by the applicable payment processor. The Happy Pack does not need to retain your complete credit or debit card information in order to provide pet-care services.

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Cookies & Website Information

Our website may use cookies and similar technologies that help the site function properly, remember preferences and help us understand how visitors use the site.

Some Wix features and third-party services may also use cookies or similar technologies. You can manage certain cookie preferences through your browser or through any cookie controls provided on our website.

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Communications

We may contact you by email, telephone or text regarding inquiries, bookings, your dog's care, payments or other service-related matters.

We will only send promotional or marketing communications when appropriate, and you may ask us to stop receiving those communications at any time.